IATA Says ‘15.8million Travelled With Emirates in 2020’
The latest World Air Transport IATA’s Statistics in 2021 says Emirates was the largest international airline carrying over 15.8 million passengers in 2020.
This underscores the International airlines’ global stature as an indomitable player despite the negative impact of covid19 on travels, THECONSCIENCEng reports.
Emirates in a statement noted that Over the summer travel months of July and August, it handled nearly 1.2million customers at its hub, compared to 402,000 customers during the same period in 2020, highlighting the safe and smooth resumption of international travel to and through Dubai.
“Since Dubai re-opened to international visitors, Emirates has gradually restored its network and flight schedules from just a handful of cities in July 2020 to over 120 destinations today, with more flights to be layered onto over 20 Emirates routes by October.
“Always aiming to provide the best possible travel experience, particularly during a turbulent time for international travel, Emirates has continued to deliver innovative new customer services, ensure the health and safety of its customers and employees, and provide the most updated travel information for customers across the world.
“These investments over the past 12 months have enabled Emirates to facilitate the resumption of travel, while enhancing customer experience.
“In 2019, Emirates began testing and implementing biometric technology at
various customer journey touchpoints at the airport.
“In the past year, the airline fast-tracked its biometric technology roll-out and today, Emirates has over 30 biometric cameras in active operation at its Dubai airport hub, including at check-in counters, at the entrances of it’s First and Business Class lounges, and select boarding gates.
“Since implementation, over 58,000 customers have used this convenient,
contactless and secure verification option to access the Emirates Lounge, and more than 380,000 customers have used biometric gates to board their flight.
“Emirates has seen an upward trend in customers opting to use it’s biometric channels since the pandemic, and it plans to expand the number of boarding gates equipped with biometric scanners.
” The airline has also worked closely with Dubai airport stakeholders including the immigration team (GDRFA) to re-activate Smart Gates that enable eligible travellers
to cruise through passport control on arrival and departure in a matter of seconds, using new contactless technology.”
