Access Bank to Pay N5M for Breaching Customers Right

Justice Ibironke Harrison of a Lagos High Court has indicted and ordered Access Bank to pay five million naira for breach of relationship.

Justice Ibironke Harrison of a Lagos High Court presiding in Igbosere, Lagos Island, ordered Access Bank to pay the sum of five million naira to its customers, Blaid Construction Limited and Blaid Properties, for breach of bank-customer relationship.

TheConscience reports that while delivering judgment, Justice Harrison declared that a post-no-debit, PND, alert action by the bank and continued denial of the customers’ rights to access and operate their accounts since 2015 were unlawful, illegal and void except within the periods between July and September, 2016.

The judge noted that the judgment was delivered outside of the 90-day period prescribed by the 1999 constitution due to the COVID-19 pandemic.

The suit was instituted against Access Bank, in May 2017.

The claimants’ statement of claim include a declaration that the post no debit alert and continued denial of the claimants’ right to access or operate their bank accounts is illegal and unlawful; an order directing the defendant to immediately remove and take down the post no debit alert placed on the account; N500 million damages for breach of bank-customer relationship; and costs of the actions.

TheConscience reports that the court noted that Access Bank filed its defense submission in June 2016 while the claimants filed a series of documents, including cheques, solicitors’ letters, among others.

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Access Bank opened its case on October 22, last year by calling its sole witness, Olugbenga Kutemi, the zonal head business banking division of the bank.

He adopted his statement on oath dated June 11th, 2019 and tendered two documents out of the six documents mentioned.

The court said that the post-no-debit alert placed on the claimants’ accounts was removed by the bank in December 2017.

The case was closed on January 14, this year.

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In its judgment, the court said the bank “unilaterally restrained” about seven accounts belonging to the claimants and placed post-no-debit alert on the accounts in September 2015 even though a letter by the Independent Corrupt Practices and Other Related Offences Commission (ICPC) letter only referred to two accounts.

The court noted also that the ICPC did not obtain any order from a competent court authorizing the PND order, contrary to a prevailing law.

Similarly, while the Economic and Financial Crimes Commission, EFCC, obtained a valid order from a court, the order was to lapse three months.

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“Thus, from 30/9/2016 till the PND was lifted,” the court said, the claimants accounts were frozen without any court order.

The court noted further that when ICPC instructed the bank to lift the PND order, it failed to comply and a warrant of arrest was issued against the bank and its managing director.

In its defense submissions, Access bank noted that in obedience to the letter from ICPC, it was in the process of lifting the PND when another letter dated 9/11/17 from the special presidential investigation panel for the recovery of public property instructed them to place PND on the accounts and they were confused and had to seek the directive of the federal attorney general over the conflicting directives.

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But, the court, in its judgment, found that the bank is in breach of its banker-customer relationship.

The customer has equally suffered loss that does not require specific evidence, the judge added.

The court, thereafter, ordered the bank to pay N5 million to Blaid Construction Limited and Blaid Properties, adding that the PND order was illegal and unconstitutional.